Suncoast Credit Union


Salary: $68,000- $100,000 Annually

A Scrum Coach at Suncoast Credit union is a servant leader who guides our delivery and execution teams operating in an agile framework. The Scrum Coach is a change agent with a focus on organizational effectiveness, improvement and development. This person will be a catalyst for change to optimize delivery and execution of complex, technical and business initiatives. Drive the organization forward by creating an environment of trust, open collaboration, continuous improvement and transparency. Ensure the delivery and execution team reaches its potential in order to thrive!

Mentor and coach to delivery and execution team of Agile and Lean practices.
Manage the scrum process by removing impediments, safeguarding the team and framework, optimize the team’s ability to self-organize.
Actively monitor and seek to strengthen the overall health of the product backlog in attempt to keep a mature, properly sized backlog.
Exemplify the Agile values and principles in daily practices.
Coordinate and facilitate activities and ceremonies specific to the scrum team of an agile framework such as, daily stand up meetings, backlog grooming sessions, sprint retrospectives, etc.
Assess scrum maturity of the team and organization and coach to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.
Use servant leadership to support the execution team with the primary goal of collaboration, trust, transparency and situational awareness.
Maintain awareness of the roles within the framework and identify gaps that would lead to anti-patterns.
Works with the agile team throughout the development, testing, and implementation phases to ??
Promotes continuous improvement and experimentation.
A leader ready with solutions and receiving new ideas.
Maintains knowledge and understanding of current trends, laws, and issues affecting area of expertise. Attends educational events that will increase professional knowledge and be otherwise beneficial to the Credit Union. Completes annual BSA/AML Compliance Training and understands employee’s role in maintaining an effective BSA/AML compliance program, and completes FACT Act Red Flag training.

Bachelor’s Degree in a related field or 3-5 years as a Scrum Master or Agile Coach. Preference will be given to candidates who are First level Scrum Master Certification (CSM, PSM1).
Thrives with variety.
Natural ability to seek, form, and drive process improvements across technical and business teams.
Excellent business and technical knowledge of various products and applications (e.g. key features and functionalities, architecture, user groups, etc.)
Proficient in Microsoft Visual Studio, Jive, or other Enterprise Project Management software.
Strong knowledge of the SDLC (software development life cycle.)
Excellent business and technical knowledge of various products and applications (e.g. key features and functionalities, architecture, user groups, etc.)
Proven analytical skills: ability to take an investigative approach to understanding, visualizing, and analyzing a problem in order to find a solution.
Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the scrum approach.
Great situational awareness.
Awesome verbal and written communication skills with the ability to influence and coach others; the ability to effectively communicate at multiple levels of the organization.
A positive attitude, a strong work ethic and a need to see initiatives through start to finish.
Proactive self-starter and able to take initiative on abstract ideas.
Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines. Accurate, detail-oriented, and organized. Able to analyze and resolve difficult and sometimes complex problems and situations.
Strong knowledge and understanding of Credit Union products, services, policies, and procedures pertinent to the job.
Strong knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities.
Strong knowledge and understanding of all Credit Union computer systems and software applications required to perform job duties.
Strong verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with members, staff, vendors, and government regulators. Able to influence others regarding policies, practices, and procedures.
Works independently with limited supervision.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Periodically required to travel by automobile. Overnight travel periodically required. Periodically required to work other than normal business hours.


This job description is not intended to be all inclusive. Employee may perform other related duties as assigned to meet the on-going needs of the Credit Union.

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