Waste Connections, Inc. (TSX/NYSE: WCN) is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the United States and Canada. Through its R360 Environmental Solutions subsidiary, Waste Connections is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins.
Are you positive, upbeat, self-driven and motivated individual? Are you as comfortable interacting with people at the top of the ladder as at the bottom of the ladder? Do you work hard but like to have fun as well? If you answered yes to all of these questions, you would be a great addition to our Billing team in The Woodlands, TX as a Billing Specialist/Online Bill Pay Support Specialist.
Scheduled hours are M-F 8am to 5pm. On the monthly scheduled bill days, hours will be 8am until scheduled billing is complete.
A Day In The Life Of A Waste Connections Billing Specialist:
Handling databases and verifying billed revenue
Answering calls to assist and support internal and external customers with billing, online bill pay support, and invoicing
Responding to emails and voicemails regarding billing and online bill pay
What You Have To Have:
Excellent customer service skills
Ability to handle a high volume of calls
Excellent verbal and written communication skills
Demonstrated attention to detail
Experienced with handling a variety of billing cycles.
Intermediate skills in Microsoft Outlook, Excel, and Word
Able to work evening hours minimum 3 days of each month (required)
What Would Be Great To Have:
Experience with RouteManager
Experience with SQL Report Studio
Ability to juggle multiple deadlines and contacts with internal and external customers and candidates in a calm and professional manner
Bi-lingual (English/Spanish) is a plus
What’s In It for You?
You will be joining a team environment and colleagues who embrace a “work hard, play harder” culture. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan. You’ll also be associating yourself with a company that likes to lead by example, through a strong presence in our local communities, charitable giving, sustainability initiatives and more.
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Women/Disabled/Veterans)