Accounts Receivable – Remote Full Time (t)
GeBBS Healthcare Solutions, an industry leader in Health Information Management (HIM) and Revenue Cycle Management (RCM) solutions, is seeking highly motivated individuals with a passion for excellence & collaboration, for careers in the healthcare industry.
We are currently hiring for FT remote accounts receivable.
Collect payment from customers and accurately record in system.
Communicate with customers/payers to request payment status and arrange payment plans per policy.
Initiate collections on accounts and balances past due
Collaborate with the A/R team to reconcile accounts receivable on a periodic basis.
Complete correspondence for standard past due accounts and collections, identify delinquent accounts by reviewing files, and contact delinquent account holders to request payment.
Verify discrepancies and resolve customer billing questions or concerns.
Schedule follow up reminders while working assigned portfolios.
Post adjustments when necessary and within compliance of company policy.
Requests records when necessary to help settle past due balances.
Carry out billing, collection and reporting activities according to specific deadlines.
Monitor customer account details for non-payments, delayed payments, and other irregularities.
Maintain accounts receivable customer files and records.
Assist with month-end close responsibilities.
Ensure account resolution via communications with employers, insurance companies and TPAs.
Address incoming customer service calls with clients.
Submit employer profile updates and information as necessary.
Process rebills for open or corrected account balances.
Correct insurance information and redirect bills to appropriate payer.
Document actions in practice management system.
Manage aging reports and process correspondence.
High School Diploma or GED required
2 years experience in automated, computerized account follow up system in a hospital setting, health insurance claims processing or medical office
Experience with denial management (CMS-1500/UB-92)
Familiarity with commercial and government submissions
Excellent communication skills
Detail oriented with above average math, problem solving and analytical skills
Excellent critical thinking and analytical experience
Ability to analyze EOB denials and determine steps necessary to correct claims
Working knowledge CPT codes to patient records according to established procedures
Understands medical terminology and medical coding terminology
Must be able to meet primary productivity and performance standards