State of Connecticut – Department of Consumer Protection
The State of Connecticut, Department of Consumer Protection (DCP) is currently recruiting for multiple Processing Technician positions in the Drug Control Division for the Adult Use Cannabis and Medical Marijuana Programs. These are full-time (40) hours per week positions. The work schedule is Monday through Friday but may include work on evenings and weekends and will be located at 450 Columbus Boulevard in Hartford, CT.
Who We Are:
The mission of the DCP is to ensure a fair and equitable marketplace as well as safe products and services for consumers in the industries that it regulates. The Drug Control Division oversees compliance and enforcement of all laws and regulations concerning the distribution of drugs within Connecticut, all pharmacy inspections and audits and conducting investigations on health care professional for improper prescribing, diversion and misuse of controlled substance medications.
In this position, you will be responsible for processing initial, provisional and renewal applications for credential holders including backers, key employees, employees conducting and evaluating background checks, responding to written, electronic and telephonic inquiries pertaining to the applications process, responding to freedom of information requests. You will also be responsible for creating inspection requests once applications have been submitted, working with the inventory tracking software and other duties as required.
What We Can Offer You:
We participate in a competitive benefits package that includes comprehensive healthcare coverage, retirement plan options, paid time off and more! We also encourage a healthy work-life balance to all employees.
In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to [email protected]
Important Information After You Apply:
This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting’s closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire’s expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user’s spam.
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
Connect With Us:
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Hayley Newhouse at [email protected] or
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.
EXAMPLES OF DUTIES
Performs the most complex duties related to an agency’s clerical processing functions; examines incoming materials for accuracy, completeness and conformance to state statutes and regulations; makes corrections and/or additions; devises follow up procedures to efficiently and effectively carry out activities; initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives; interprets and applies state statutes and regulations relating to the particular processing service; makes decisions as to case status, transaction permissibility or admissibility; responds to internal and external inquiries for information and assistance; sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs; maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; maintains records and logs; prepares status or statistical reports related to processing function; assists in maintaining general files in support of processing function; initiates correspondence in carrying out duties; types correspondence, forms, file documentation, etc. in support of processing function; may process fees and maintain financial records; may lead lower level clerical employees assisting in carrying out processing responsibilities; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; ability to compose effective correspondence and forms; ability to read, comprehend and apply laws, regulations, and procedural guidelines; ability to organize and coordinate workflow; ability to articulate ideas and information effectively; ability to perform research assignments; ability to devise and maintain record keeping and filing systems; ability to examine documents for accuracy and completeness; ability to operate office equipment including personal computers, computer terminals and other electronic equipment; ability to operate office suite software.
MINIMUM QUALIFICATIONS – GENERAL EXPERIENCE
Three (3) years’ clerical work experience.
MINIMUM QUALIFICATIONS – SPECIAL EXPERIENCE
One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.
MINIMUM QUALIFICATIONS – SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
Experience following protocols for handling confidential and time sensitive information.
Experience analyzing data, tracking data, and creating interval report production from database systems.
Experience reviewing criminal background information.
Experience organizing, problem solving, and multi-tasking.
Experience working with competing deadlines, changing work priorities and time management skills.