Southern Illinois Health


Responsible for providing administrative and clerical support essential to efficient
organization of assigned department(s).


Manages processes effectively in regard to employee/patient safety.

Record Keeping

Maintains all required records, reports, statistics, logs, files and other documents as required.

Process Improvement

Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
Actively participates on system-wide or hospital-based teams as needed.

Role Specific Responsibilities

Greets visitors, answers telephones, and relays messages to appropriate staff members.
Deals discretely with sensitive, confidential information concerning professional affairs, personal performance of staff and confidential information concerning department and/or system affairs, information contained in minutes, letters and other documents.
Establish, and revise filing system. Classify, sort and file correspondence, records, and other documents.
Coordinate & schedule all activities related to meetings, conferences, appointments, travel arrangements & maintain supervisor’s calendar.
Prepare correspondence, memos, reports, minutes, agendas, etc. Proof all typed materials, make corrections and recommended changes. Fax, photocopy and distribute material as directed.
Sort and distribute department mail. Open, sort, review and prioritize mail. Bring priority items to supervisor’s attention.
Assist in preparing and maintaining department budget and participates in day-to-day fiscal decisions.
Maintain departmental equipment and supplies. Order supplies/materials as needed within allotted budget.


High school to Associates Degree, level dependent.

Licenses and Certification


Experience and Skills

Technical Experience: 1 to 5 years, level dependent.


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